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Questions, answered.
The things people ask most before their first flight with us. If yours is not here, call dispatch — someone will pick up.
01How do I request a quote or book a charter flight from Charter Airlines?+
We pride ourselves on being a boutique airline and we understand every traveler is unique. Just give us a quick call and one of our team members will not only coordinate your charter services but will oversee that all your travel necessities are met every step of the way. Please call our sales line 754-752-8680 for immediate assistance, or email sales@flyca.co at any time.
02How much time in advance can I book a charter flight with Charter Airlines?+
In the best scenario, you can board one of our jets in as little as 2 hours.
03Where do you fly?+
We fly to hundreds of airports in the United States, Canada, Mexico and the Caribbean. Call us with your specific destination.
04What type of aircraft do you fly?+
At Charter Airlines we fly Citation X jets — ten of them. See the full fleet.
05What is the passenger seating and baggage capacity on a Charter Airlines aircraft?+
First class seating is available for up to 8 passengers and their luggage. The external baggage compartment holds 72 cubic feet, enough for golf clubs and ski equipment.
06Are pets allowed on your charter aircraft?+
Absolutely. We encourage all our passengers to include their pets in their plans when they travel on our aircraft.
07Do you offer medical transportation?+
Yes. Please call us with your request so we can best accommodate your needs.
08What is an aircraft charter?+
Chartering an aircraft means that you rent the aircraft and the pilot and specify where and when you want to go. It is that simple.
09Will there be other passengers on my charter flight?+
Absolutely not. You have exclusive use and control of the aircraft for the duration of the charter flight.
10Do you serve food and beverages on your charter flights?+
Soft drinks, bottled water and snacks are provided on all our flights at no extra charge. Full catering to your preference can be arranged before departure.
11Is WiFi available on your charter flights?+
All of our flights offer premium airline service Wi-Fi for our passengers.
12How are Charter Airlines' pilots and crew selected and trained?+
We carefully review all flight crew for above-standard experience and provide them with the latest training for the highest level of professional service. Our pilots average well over 5,000 flight hours and train twice a year.
13What are the advantages of using Charter Airlines?+
Enjoy the privacy and convenience of arriving in airports much closer to your final destination, and depart on your schedule.
14Do I need to stand in line for security checks?+
No. You can board our jets directly in our hangar.